Service client

Les ressouces de l'aide client sont actuellement disponibles en anglais seulement.

Questions populaires

• How do I uninstall the software?
• I have lost my registration info. How do I get replacement?
• What is considered a personal, non-commercial use?
• How do I install the full version of the software?
• My license key does not work. What do I do?

Voir toutes les questions

• Downloading and Installing
  • How do I uninstall the software?
  • How do I install the full version of the software?
  • Is your software available for Mac?
  • Setup program says that the file is corrupted.
  • Download links do not work. How do I get the software?
  • Setup password does not work. What do I do?
• Ordering, Licensing and Activation
  • I have lost my registration info. How do I get replacement?
  • What is considered a personal, non-commercial use?
  • My license key does not work. What do I do?
  • I have paid, but have not received any information.
  • My e-mail address was rejected by your order form.
  • How do I purchase a site or an academic license?
  • Why do I have to pay VAT tax?
  • Can I get your product on a CD?
  • How do I get the product, I have purchased?
• Updates and Upgrades
  • How do I get the updates?
  • How do I get and install my free upgrade?
  • How do I get my version 7 upgrade?
• Using Easy GIF Animator
  • How do I add sound to my animation?
  • How do I make transparent background?
  • What is the size limit for the animated images?
  • Colors are distorted when I save my animation. How can I fix this?
  • Why am I getting "not enough storage" error?
  • My images loose quality because colors are removed.
  • How to link separate frames of an animated GIF to separate web pages?
  • My GIF file does not work with Outlook.
  • What is the difference between Personal and Pro edition?

Chercher des réponses

Autres options & outils

• Récupérer clé de licence perdue
  Récupérez une clé perdue ou jamais reçue et des informations de téléchargement.
• Forum d'entraide entre clients (non modéré)
  Trouvez des réponses, échangez votre expérience et posez des questions à d'autres utilisateurs.
• Voir la documentation
  Voir le contenu de la documentation Easy GIF Animator.
• Contacter l'équipe d'aide
  Si vous ne trouvez pas de réponse à votre question dans les pages d'aide, n'hésitez pas à contacter le service client.